Sunday, October 17, 2010

Talk to Me: Speech Recognition on the Phone

There are many examples of NUI products in the marketplace today, for example the Windows Phone 7, launched last week. This upcoming technology is more than touch and gestures or context, things like your  location, speech and other technologies are all important components that enhances your ability to interact with technology naturally, depending on where you are & the device you’re using and what you’re trying to do. The touch technology with the Windows 7 Phone is amazing and it was always in the back of the minds that speech recognition would be key to future of technology, speech is a more natural interface — not least for safety but also convenience. Well, would you not agree if I propose that when you’re using a phone, speaking into the device is just natural. With Windows Phone 7, people can use their voice for dialing, search and launching applications. You literally hold the start button and say what you want, whether it’s to find a business, to call a friend or to open an application like your calendar.

The use of speech recognition in Windows Phone 7 is natural and makes sense from a safety and usage standpoint. The speech recognition technology has been prevailing in the market for a while its own forms. The application in Windows Phone 7 is the result of decisions Microsoft made about a year and a half ago when they formed a new group called Speech at Microsoft. This group combined the assets from Tellme and the Speech Components Group to focus on advancing NUI through speech recognition across Microsoft products.

One of the first things this group focused on was changing the approach to advancing speech innovation. In the past, speech recognition had been constrained in part because of the way it was architected. Speech is very similar to search — the more it is used, the better it gets. Microsoft’s Tellme speech platform handles over 11 billion voice requests a year. It is the largest speech platform in the cloud harnessing datacenter storage instead of relying on device storage alone and is the most advanced speech learning platform. With volumes of search query data available, speech recognition is better, meaning it is closer to adapting to the way you really talk than requiring you to adapt to it. The results of this new approach are the capabilities we see today in Windows Phone 7, Ford Sync, the Kia Uvo, Bing for Mobile and Xbox Kinect. Already there are 2 million SYNC-equipped vehicles on the road, and with Windows Phone 7 now in market and Kinect set to follow, Microsoft is looking forward to speech taking its natural place and ushering in the NUI era.

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